Email our team
Send us a note and a real person replies. Best for account help, billing or feedback.
Write to usContact
Talk to the team behind your redesign
Design Labs turns any room into pro-quality looks in seconds. Have a question about a style, your account or the press kit? We would love to hear from you.
We reply within one business day. No phone trees, no bots.
Ways to reach us
Pick the path that fits
Email works for anything. For quick wins, the FAQ and the walkthrough often answer faster.
Read the FAQ
Most questions have a quick answer. Check the FAQ before you write — it is the fastest path.
Open the FAQSee how it works
New here? Walk through the steps. Snap a photo, pick a style, see your room change.
How it worksWhat happens next
Three steps, then an answer
We keep contact simple. Here is the whole path from your note to a clear reply.
- 01
Tell us what you need
Share your room, your style or your account question. A short note is plenty.
- 02
We read every message
Your note reaches our small team, not a bot. We sort it the same day.
- 03
You get a clear reply
We answer within one business day. You get steps you can act on right away.
Before you write
Quick answers
A few things people ask most. Still stuck? The inbox is always open.
How fast do you reply?
We answer within one business day. Most emails get a reply much sooner.
Can you help me pick a style?
Yes. Tell us about your room and taste. We point you to styles made for European homes.
Do you offer press or partner contact?
We do. Email us with the word press in the subject. We route it to the right person.
Is Design Labs free to try?
Yes. You can redesign a room with no card and no designer fees. Start whenever you like.
Free to start
Ready when you are. So is your inbox.
Send one note and we will take it from there. No card, no designer fees, no risk.